Improving our service

Hunter Imaging Group is committed to continually improving the delivery of our service to our patients. We use the latest in information technology to make sure that your doctor has your results fast.

 

Hunter Imaging Group Quality Assurance Programme

Hunter Imaging Group is dedicated to making sure that our service is of the highest quality standards. Hunter Imaging Group began developing its own Quality Assurance Programme in the late 1990’s. Today this has grown to encompass our entire network of branches.

The Hunter Imaging Quality Assurance Programme includes:

  • Daily testing of all our imaging equipment
  • Self-auditing of our exam results
  • Post procedural follow-up calls are made to ensure RANZCR standards are met

All matters concerned with quality assurance are dealt with by our quality assurance committee which comprises specialist doctors, technical staff and management. This self-auditing process guarantees the team at Hunter Imaging will provide the best quality images and outcomes for you.

 

Customer Charter and Feedback

Hunter Imaging Group is committed to the efficient and caring delivery of quality radiological services, with patient well-being and care being our number one priority.

Customer Charter

Here at Hunter Imaging Group we hold ourselves to the highest standards which are outlined in our Customer Charter. To download, please click the link below.

Customer Charter

Customer Feedback

With patient well-being and care being our number one priority we value your feedback. If you have feedback in relation to your experience with Hunter Imaging Group, be it positive or constructive, we encourage you to share that feedback with us. Below you will find a link to our Feedback and complaints policy and a copy of our feedback form.

Feedback and Complaints Policy

Patient Feedback Form

Alternatively, please send us your feedback via the form below.